FAQs

Getting Started

How does Kardn work?

Create a post – Share what art, writing or film you have been working on
Send connections – Share notes or invites with people who interest you
Chat – Once your invitation is accepted, you can message each other and make plans

Safety & Moderation

How do I block someone?
Go to their profile, tap the three dots in the top left corner, and select Block. Blocked users won’t appear in your searches, chats, or saved profiles, and they won’t see your profile either.

How do I report someone?
Visit the user’s profile, tap the three dots, and choose Report. Select the option that best describes your concern—rude behavior, inappropriate content, or suspicious activity. Reports are anonymous.

Photos & Profiles

Uploading a Photo

Go to Edit Profile
Tap the photo icon, then the + button
Upload from your device or take a new photo

Deleting a Photo

In Edit Profile, tap the photo icon
Tap the x icon on the photo you want to remove

Why was my photo removed?

It didn’t meet our content guidelines. Upload a new one that complies with the rules below.

Photo Guidelines – What to Post and Avoid

Do:

Post creative content

Don’t:

Post nudity or violence
Upload anything offensive or misleading

Messaging & Connections

How can I message someone?
You can only message people after you’ve connected. Go to Messages, tap the person’s photo, and start chatting.

How do I remove a connection?
In the chat window, tap the three dots on the top right and select Remove Connection.

Why did my connection disappear?
They may have deleted their account or removed the connection.

Account & Settings

How do I log out?

Tap the Profile icon
Tap the Settings (gear) icon
Scroll down and tap Log out

Logging out won’t hide or delete your profile.

How do I delete my account?

Go to Settings
Scroll to the bottom and tap Delete Account

This is permanent and cannot be undone.

Can I change my phone number?
No, changing your phone number is not currently supported.

I can’t log in / The app crashed

Wait and try again later
If the issue persists, uninstall and reinstall the app

Your connections will remain intact as long as your account isn’t deleted.

Support

Need help or have a suggestion?

Email us at contact@kardn.co for support, feature requests, or feedback.

Mailing Address:
2093 Philadelphia Pike, No 6106
Claymont, DE 19703